Innovative Cable TV Temporarily Provides All Customers With Access To The Weather Channel
St. Thomas, St. John and St. Croix, USVI –October 13, 2014– Innovative Cable TV announces that all subscribers will temporarily have access to The Weather Channel (TWC) as a means to ensure that subscribers have the latest updates regarding Tropical Storm Gonzalo.
The Weather Channel broadcasts weather forecasts and weather related news and analyses along with documentaries and entertainment programming related to the weather. TWC can be found on channel 22 of the St. Thomas-St. John channel line-up and channel 17 of the St. Croix channel line-up.
For cable TV or phone repairs, Innovative customers calling from landlines should dial 912. The hours of operation are 8:00 a.m. to 5:00 p.m. from Monday through Friday and on Saturdays, Sundays and holidays from 8:00 a.m. to 4:00 p.m. Customers utilizing wireless phones can reach the Service Center at (340) 778-1742. Please have available the telephone number, statement number, address, description of problem and brief directions. For assistance with high-speed data/Internet service, customers should call (340) 779-9999 and press 4 or call (340) 714-3700 directly for technical support assistance. Customer service is also available for wireless customers directly at (340) 777-8899. Innovative customers may also report a service problem online by visiting our website http://www.innovative.vi. Customers should fill out the form and select “Service Repairs” as the category.