Innovative Cable TV St. Croix’ Channels Restored


St. Croix, St. Thomas and St. John, USVI- December 5, 2014– Innovative Cable TV St. Croix experienced technical difficulties last night and several channels were off-air due to equipment failure at the headend.


Channels affected included:


04 Island Tours Network
05 Government Channel- Legit TV
06 Local Government Access Channel
07 EWTNCCN
17 The Weather Channel
18 Home Shopping Network
19 Discovery Channel
20 ABC Family
22 Travel Channel
23 FETV
24 DISNEY
26 ESPN
28 TBS
30 LIFE
31 Nickelodeon
33 CNN
34 HDLN- Headline News
39 TBN- Turner Broadcasting Network
41 History Channel
42 USA Network
43 VH1
44 MTV
49 OWN
51 BRAVO
53 Fox News Channel
54 CNBC
69 FOX Business
110 Spike
121 MTV Jam
122 MTV Soul
123 CMT PC
126 ESPN Classic
127 Golf
134 GSN
141 TV One
145 MSNBC
150 G4
This service disruption was addressed as Innovative technicians worked diligently to fully restore service. Innovative Cable TV apologizes for any inconvenience this may have caused its viewing audience.  For cable TV or phone repairs, Innovative customers calling from landlines should dial 912. The hours of operation are 8:00 a.m. to 5:00 p.m. from Monday through Friday and on Saturdays, Sundays and holidays from 8:00 a.m. to 4:00 p.m.
Customers utilizing wireless phones can reach the Service Centre at (340) 778-1742 or by clicking this link. Please have available the telephone number, statement number, address, description of problem and brief directions. For assistance with high-speed data/Internet service, customers should call (340) 779-9999 and press 4 or call (340) 714-3700 directly for technical support assistance. Customer service is also available for wireless customers directly at (340) 777-8899. Innovative customers may also report a service problem online by visiting our website http://www.innovative.vi. Customers should fill out the form and select “Service Repairs” as the category.