Federal Universal Service Charge (FUSC) Rate Change Effective January 1, 2015

St. Croix, St. Thomas and St. John, USVI –January 7, 2015- As a result of action taken by the
Federal Communications Commission that affects carriers nationwide, Innovative Telephone, Innovative
Wireless and Innovative Long Distance customers will notice a change in the Federal Universal Service
charge effective January 1, 2015.

The Federal Universal Service Charge (FUSC) Surcharge Factor recovers the costs associated with the
carrier’s contributions to the federal universal fund program. The government-mandated program is
designed to help keep service rates affordable for all customers, in all areas of the United States.
Effective January 1, 2015, there has been a change in the FUSC surcharge factor from 16.10% to 16.80%.
For residential telephone customers and single-line business subscribers, the FUSC charge will increase
from $1.20 to $1.25. Multi-line telephone business subscribers will experience an increase from $1.69
to $1.76 per line. PBX lines rates are increasing from $2.23 to $2.33 per line.

Customers with questions regarding this notice should contact the Innovative Business Office at 340-
779-9999. Innovative’s Business Office hours are 8:00 a.m. to 5:00 p.m. weekdays and 8:00 a.m. to 12:00
p.m. on Saturdays.