Innovative St. Croix Business Office Will Have Abbreviated Hours On January 14th

St. Thomas, St. John and St. Croix USVI – January 12, 2015– The Innovative Business Office
located at Estate Diamond on St. Croix will have abbreviated business hours on Wednesday,
January 14, 2015.

Jennifer Matarangas-King, Vice President of Public Relations and Governmental Affairs
announced, “We will be closing the Innovative Business Office at Estate Diamond at 4:00 p.m. in
preparation for an event that will be held in the Atrium. Business Offices and the Retail Store
will be closed promptly at 4:00 p.m. to ensure that we accommodate our customers.”
All other locations will hold regular business hours. Innovative apologizes for any inconvenience
this may cause its customers.

For cable TV or phone repairs, Innovative customers calling from landlines should dial 912. The
hours of operation are 8:00 a.m. to 5:00 p.m. from Monday through Friday and on Saturdays,
Sundays and holidays from 8:00 a.m. to 4:00 p.m.

Customers utilizing wireless phones can reach the Service Center at (340) 778-1742 or by
clicking this link. Please have available the telephone number, statement number, address,
description of problem and brief directions. For assistance with high-speed data/Internet
service, customers should call (340) 779-9999 and press 4 or call (340) 714-3700 directly for
technical support assistance. Customer service is also available for wireless customers directly
at (340) 777-8899. Innovative customers may also report a service problem online by visiting
our website Customers should fill out the form and select “Service
Repairs” as the category.