Innovative Cable TV St. Croix’ Channels Off Air

St. Croix, St. Thomas and St. John, USVI- January 23, 2015– Innovative Cable TV St. Croix is
experiencing technical difficulties with a number of channels. This service interruption began earlier
today causing several channels to be off-air. Innovative’s technical team are working around the clock
to restore service to all channels.

Innovative Cable TV apologizes for any inconvenience this may have caused its viewing audience.


Channels affected include:
04 Island Tours Network
05 Government Channel- Legit TV
11 WVGN
12 WTJX
19 Discovery Channel
21 TLC
23 FETV
25 Cartoon
30 LIFE
32 CSPAN2
35 TRU
40 APL
46 TCM
48 3ABN
55 WE
58 TELEM
65 Hallmark
66 Hallmark M&M
67 OVAT
68 MAV TV
70 Cooking TV
75 Smile
76 JCTV


For cable TV or phone repairs, Innovative customers calling from landlines should dial 912. The hours
of operation are 8:00 a.m. to 5:00 p.m. from Monday through Friday and on Saturdays, Sundays and
holidays from 8:00 a.m. to 4:00 p.m.


Customers utilizing wireless phones can reach the Service Centre at (340) 778-1742 or by clicking this
link. Please have available the telephone number, statement number, address, description of problem
and brief directions. For assistance with high-speed data/Internet service, customers should call (340)
779-9999 and press 4 or call (340) 714-3700 directly for technical support assistance. Customer service
is also available for wireless customers directly at (340) 777-8899. Innovative customers may also
report a service problem online by visiting our website http://www.innovative.vi. Customers should fill
out the form and select “Service Repairs” as the category.