Innovative Cable TV St. Croix’ Channels Off Air
St. Croix, St. Thomas and St. John, USVI- January 23, 2015– Innovative Cable TV St. Croix is
experiencing technical difficulties with a number of channels. This service interruption began earlier
today causing several channels to be off-air. Innovative’s technical team are working around the clock
to restore service to all channels.
Innovative Cable TV apologizes for any inconvenience this may have caused its viewing audience.
Channels affected include:
04 Island Tours Network
05 Government Channel- Legit TV
19 Discovery Channel
66 Hallmark M&M
68 MAV TV
70 Cooking TV
For cable TV or phone repairs, Innovative customers calling from landlines should dial 912. The hours
of operation are 8:00 a.m. to 5:00 p.m. from Monday through Friday and on Saturdays, Sundays and
holidays from 8:00 a.m. to 4:00 p.m.
Customers utilizing wireless phones can reach the Service Centre at (340) 778-1742 or by clicking this
link. Please have available the telephone number, statement number, address, description of problem
and brief directions. For assistance with high-speed data/Internet service, customers should call (340)
779-9999 and press 4 or call (340) 714-3700 directly for technical support assistance. Customer service
is also available for wireless customers directly at (340) 777-8899. Innovative customers may also
report a service problem online by visiting our website http://www.innovative.vi. Customers should fill
out the form and select “Service Repairs” as the category.