The Federal Universal Service Charge (FUSC) Surcharge Factor recovers the costs associated with the
carrier’s contributions to the federal universal fund program. The government-mandated program is
designed to help keep service rates affordable for all customers, in all areas of the United States.
Effective October 1, 2015, there has been a decline in the FUSC surcharge factor from 17.1% to 16.7%.
For residential telephone customers and single-line business subscribers, the FUSC charge will decrease
from $1.27 to $1.24. Multi-line telephone business subscribers will also notice a decrease on their bill
from $1.78 to $1.74 per line. PBX lines rates are decreasing from $2.36 to $2.31 per line.
Customers with questions regarding this notice should contact the Innovative Business Office at 340-
779-9999. Innovative’s Business Office hours are 8:00 a.m. to 5:00 p.m. on weekdays and 8:00 a.m. to
12:00 p.m. on Saturdays.