Innovative’s Tutu Park Office Closed On December 28th


St. Thomas, St. John and St. Croix USVI – December 28, 2015– Innovative’s Business Office and Wireless Retail Store located at Tutu Park on St. Thomas were closed today, December 28, 2015.

Debra Thomas-Smith, Vice President of Customer Care announced, “Due to unforeseen circumstances, the management of Innovative Companies decided to close the Innovative Business Office and Retail Store at Tutu Park, St. Thomas. Normal business hours will resume on Tuesday, December 29, 2015.”


Innovative apologizes for any inconvenience this may cause its customers.


For cable TV or phone repairs, Innovative customers calling from landlines should dial 912. The hours of operation are 8:00 a.m. to 7:00 p.m. from Monday through Friday and on Saturdays, Sundays and holidays from 8:00 a.m. to 4:00 p.m. Customers utilizing wireless phones can reach Repairs at (340) 778-1742 or by using the following link: Please have available the telephone number, statement number, address, description of problem and brief directions.


For assistance with high-speed data/Internet service, customers should call (340) 779-9999 and press 4 or call (340) 714-3700 directly for technical support assistance.


Customer service is also available for wireless customers directly at (340) 777-8899. Innovative customers may also report a service  problem online by visiting our website Customers should fill out the form and select “Service Repairs” as the category.