Innovative Business Offices Closed For Easter

St. Thomas, St. John and St. Croix, USVI –March 18, 2016– In observance of Easter, the Innovative Business Offices on St. Thomas, St. John and St. Croix will be closed on Friday, March 25, 2016 and Saturday, March 26, 2016.


Innovative’s Business Offices, which include the Customer Care departments for Innovative Telephone, Innovative Cable TV and Innovative Long Distance, are located at Estate Diamond on St. Croix; Tutu Park Mall on St. Thomas and The MarketPlace on St. John.

The Innovative Wireless retail stores at Estate Diamond and Plaza Extra West on St. Croix; Tutu Park on St. Thomas and The MarketPlace on St. John will also be closed on the aforementioned days.

For cable TV or phone repairs, Innovative customers calling from landlines should dial 912. The hours of operation are 8:00 a.m. to 6:00 p.m. from Monday through Friday and on Saturdays, Sundays and holidays from 8:00 a.m. to 4:00 p.m. Customers utilizing wireless phones can reach Repairs at (340) 778-1742 or by using the following link: Please have available the telephone number, statement number, address, description of problem and brief directions.

For assistance with high-speed data/Internet service, customers should call (340) 779-9999 and press 4 or call (340) 714-3700 directly for technical support assistance.