Innovative’s Offices Open For Transfer Day

St. Thomas, St. John and St. Croix USVI – March 30, 2016– Innovative joins the people of the Virgin Islands in observing Transfer Day. In an effort, however, to accommodate the schedules of Innovative customers and provide the optimum level of service, the Innovative Business Offices will be open on Thursday, March 31, 2016.


Innovative Business Offices provide customer care for Innovative Telephone, Innovative Cable TV, Innovative Long Distance and Innovative PowerNet. The Innovative Business Offices are located at Estate Diamond on St. Croix, Tutu Park Mall in St. Thomas and The Market Place in St. John.


The Innovative Wireless locations at Estate Diamond and Plaza Extra West on St. Croix; Tutu Park on St. Thomas and the retail store at The Marketplace on St. John will also be open on March 31, 2016.


For cable TV or phone repairs, Innovative customers calling from landlines should dial 912. The hours of operation are 8:00 a.m. to 6:00 p.m. from Monday through Friday and on Saturdays, Sundays and holidays from 8:00 a.m. to 4:00 p.m. Customers utilizing wireless phones can reach Repairs at (340) 778-1742 or by using the following link: http://www.livehelpnow.net/lhn/TicketsVisitor.aspx?lhnid=22785. Please have available the telephone number, statement number, address, description of problem and brief directions.


For assistance with high-speed data/Internet service, customers should call (340) 779-9999 and press 4 or call (340) 714-3700 directly for technical support assistance.