Innovative’s Abbreviated Office Hours On St. Thomas and St. John For Wednesday, July 6, 2016
St. Thomas, St. John and St. Croix USVI – July 4, 2016– Innovative’s Business Offices and Wireless Retail Stores located at Tutu Park in St. Thomas and the Marketplace on St. John will have abbreviated business hours on Wednesday, July 6, 2016
Jennifer Matarangas-King, Vice President of Public Relations and Governmental Affairs announced, “Instead of Innovative’s standard opening time of 8:00 a.m., the Business Offices and Retail Stores at Tutu Park and the Marketplace will be opening promptly at 9:30 a.m. to facilitate a company-wide meeting.”
Innovative apologizes for any inconvenience this schedule change may cause its customers.
For cable TV or phone repairs, Innovative customers calling from landlines should dial 912. The hours of operation are 8:00 a.m. to 6:00 p.m. from Monday through Friday and on Saturdays, Sundays and holidays from 8:00 a.m. to 4:00 p.m.
Customers utilizing wireless phones can reach the Service Center at (340) 778-1742 or by clicking this link: http://www.livehelpnow.net/lhn/TicketsVisitor.aspx?lhnid=22785. Please have available the telephone number, statement number, address, description of problem and brief directions. For assistance with high-speed data/Internet service, customers should call (340) 779-9999 and press 4 or call (340) 714-3700 directly for technical support assistance. Customer service is also available for wireless customers directly at (340) 777-8899. Innovative customers may also report a service problem online by visiting our website http://www.innovative.vi. Customers should fill out the form and select “Service Repairs” as the category.