Innovative’s Business Offices Closed For Labor Day St. Thomas

St. John and St. Croix, USVI – September 2, 2016– The management and staff of Innovative join with the people of the U.S. Virgin Islands to pay tribute to working men and women who have contributed to the development of the Territory by commemorating Labor Day.


In observance of Labor Day, the Innovative Business Centers, which include the customer care departments for Innovative Telephone, Innovative Cable TV and Innovative Long Distance, will close on Monday, September 5, 2016.
Innovative’s Wireless locations at Estate Diamond, Plaza Extra West on St. Croix; Tutu Park on St. Thomas; and The Marketplace on St. John will also be closed on Labor Day.


All Innovative offices will resume normal business hours on Tuesday, September 6, 2016
For cable TV or phone repairs, Innovative customers calling from landlines should dial 912. The hours of operation are 8:00 a.m. to 6:00 p.m. from Monday through Friday and on Saturdays, Sundays and holidays from 8:00 a.m. to 4:00 p.m.


Customers utilizing wireless phones can reach the Service Center at (340) 778-1742 or by clicking this link http://www.livehelpnow.net/lhn/TicketsVisitor.aspx?lhnid=22785. Please have available the telephone number, statement number, address, description of problem and brief directions.


For assistance with high-speed data/Internet service, customers should call (340) 779-9999 and press 4 or call (340) 714-3700 directly for technical support assistance.


Innovative customers may also report a service problem online by visiting our website
http://www.innovative.vi. Customers should fill out the form and select “Service Repairs” as the
category.