Important Notice to Innovative Telephone Customers
Important Information Impacting Innovative Telephone Rates
Over the last 13 years, Innovative Telephone’s basic rates have remained unchanged. We are constantly seeking ways to provide products, services and essential communication tools for our customers, while offering affordable service.
Like every other business in the Territory, we have been focused on controlling our costs as we invest in advanced technology and equipment. However, at this time, it is essential for Innovative to bring the rates in line with the cost of providing the best telecommunications services to the customer.
The company is sensitive to the current economic climate and we continue to offer competitive pricing and encourage customers to bundle their telephone service with other Innovative services to receive a discounted monthly rate.
On May 26, 2016, the Virgin Islands Public Services Commission approved the following rates after a thorough rate investigation. Effective August 1, 2016, the rates on the following service will increase to the stated amounts.
Residential Service – Single Line: $23.00 ($1.35 increase)
Business Service – Single: $64.00 ($5.45 increase)
We want to thank you for your continued patronage and patience throughout our ongoing network upgrade and billing and operating system conversions and we look forward to sharing very exciting news about the future of Innovative.
Download Complete List of New Telephone Service Rates:
Telephone Rate Increase FAQ's
We thank you for your business as we continue to offer the latest technology to help you stay connected.
For full information on all affected Telephone rates and service, click on the rate sheets above or call 340.779.9999.